Privacy Policy

Last updated: August 21, 2026

Beddozy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the personal information we collect, how we use and share it, and the choices available to you when you visit beddozy.com, create an account, place an order, or contact us.

Information We Collect

Depending on how you use our website, we may collect:

  • Contact and delivery information: name, email address, phone number, billing address, and shipping address.
  • Order information: products, designs, sizes, quantities, order notes, order history, and fulfillment details.
  • Account information: account name, saved addresses, preferences, and account activity.
  • Payment information: payment method, transaction status, billing details, order total, and payment confirmation. Payment providers process payment credentials; Beddozy does not store full payment card numbers on this website.
  • Communications: messages, support requests, reviews, and other information you choose to send us.
  • Technical information: IP address, browser and device information, pages viewed, referring pages, timestamps, cookies, and similar usage or security data.

How We Use Information

We may use personal information to:

  • Process payments, review orders, arrange fulfillment and delivery, and provide customer support.
  • Manage customer accounts and order history.
  • Communicate about orders, service messages, account activity, and support requests.
  • Calculate prices, shipping charges, taxes, discounts, and order totals.
  • Prevent fraud, protect the website, diagnose problems, and maintain performance.
  • Understand site usage and improve our products, website, and checkout experience.
  • Maintain business records and comply with legal, tax, accounting, consumer protection, and dispute-resolution obligations.

Where required by law, we rely on an appropriate legal basis, such as performing a contract with you, complying with a legal obligation, pursuing legitimate business interests, or obtaining your consent.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate the cart and checkout, maintain account sessions, remember preferences, improve security, measure site performance, and understand how visitors use the website. You can control cookies through your browser and any cookie controls made available on the site. Disabling necessary cookies may prevent cart, checkout, login, or account features from working correctly.

How We Share Information

We do not sell personal information. We may share information only as reasonably necessary with:

  • Payment providers and fraud-prevention services.
  • Fulfillment partners, shipping carriers, and delivery providers.
  • Website hosting, security, backup, analytics, communications, and technical service providers.
  • Professional advisers such as accountants, lawyers, or tax advisers when necessary.
  • Government authorities, regulators, courts, or other parties when required by law or needed to protect legal rights, customers, or the public.

Service providers may use personal information only for the services they provide to us, subject to their own legal obligations and applicable agreements.

International Processing

Our customers and service providers may be located in different countries. Personal information may therefore be processed or stored outside your country. Where required, we use appropriate safeguards for international transfers. Privacy and data-protection laws may differ between countries.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including completing orders, supporting customers, maintaining account and business records, preventing fraud, resolving disputes, and meeting legal, tax, accounting, and security requirements. Retention periods vary according to the type of information and the reason it is held.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, payment system, storage system, or internet transmission can be guaranteed to be completely secure.

Your Privacy Rights and Choices

Depending on your location, you may have the right to request access to, correction of, deletion of, or a portable copy of certain personal information. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, opt out of marketing messages, or complain to an appropriate data-protection authority.

We may need to verify your identity before completing a request. Some information may be retained when required for legal, tax, fraud-prevention, security, order, or dispute-resolution purposes.

If you have a customer account, you may review and update certain account details through the My Account area. You may also contact us using the details below.

Children’s Privacy

The website is not directed to children, and we do not knowingly collect personal information from children under 13. Customers must have the legal capacity to place an order in their location. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Beddozy is not responsible for those practices.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The revised policy becomes effective when posted unless a different effective date is stated. When required, we will provide additional notice of material changes.

Contact Us

For privacy questions or requests, contact:

Beddozy
8 Lê Lợi, Khu 1, Phú Quốc, An Giang 92516
Email: support@beddozy.com
Phone: +84 966 333 138