Shipping Policy

Last updated: September 16, 2026

This Shipping Policy explains how Beddozy orders are reviewed, produced, shipped, tracked, and delivered.

Order Processing and Production

Order processing begins after payment has been successfully completed. We review the product, design, size, quantity, shipping information, and other order details submitted at checkout. If information is incomplete or appears incorrect, we may contact you before production begins. Processing will remain on hold until the issue is resolved.

After payment and order verification, each bedding set is printed and prepared for shipment. Production typically takes 2–7 business days. Business days exclude Saturdays, Sundays, and public holidays. Production may take longer during peak periods, when an order requires clarification, or when a product must be remade following a quality review.

Shipping Origin and Availability

Beddozy bedding products are currently printed, fulfilled, and dispatched from Vietnam. Available shipping destinations and methods are shown at checkout. Delivery may take longer or be subject to operational restrictions in certain countries and remote areas.

We do not currently ship to Afghanistan, Iran, Somalia, Syria, Venezuela, or Yemen. Orders shipping to the United Kingdom or Norway are temporarily unavailable. These destinations cannot be selected at checkout. If a carrier or fulfillment restriction prevents us from shipping an accepted order, we will contact the customer and provide an appropriate resolution, which may include cancellation and a refund.

Shipping Address and Contact Information

Customers must provide a complete and accurate recipient name, street address, city, state or province where applicable, postal code, country, telephone number, and email address. Recipient names and addresses should be written in Latin characters. Some destinations may require additional information, such as a PO box or other customs and delivery details.

Contact us as soon as possible if an address needs to be corrected. We cannot guarantee that an address can be changed after production or shipment has begun. Additional costs or delivery problems caused by an incomplete or incorrect address, an unclaimed package, or a refusal to complete required customs procedures may be the customer’s responsibility where permitted by law.

Delivery Estimates

Total delivery time consists of production time plus carrier transit time. Any timeframe shown on the website, at checkout, in tracking, or in an order message is an estimate rather than a guarantee. Actual timing may vary by destination, carrier operations, holidays, weather, customs, address accuracy, and other circumstances outside our reasonable control.

Shipping Charges, Taxes, and Duties

Available shipping options and charges are presented at checkout when applicable. Some destinations may have import duties and taxes prepaid or collected as part of the order, while others may impose customs fees, taxes, or carrier charges upon arrival. Unless these amounts are collected at checkout or applicable law requires otherwise, the recipient is responsible for them.

Tracking and Split Shipments

When tracking becomes available, Beddozy will provide it by email or through the customer’s account order details. Tracking may take time to show movement after a number or shipping label is created. Items from the same order may occasionally be delivered in separate packages with separate tracking information.

Delayed, Lost, or Delivered Packages

If a shipment to the United States is more than 5 business days beyond the latest estimated delivery date, or an international shipment is more than 8 business days beyond that date, contact Beddozy with the order number and tracking information. We will review the shipment with the carrier and fulfillment provider. Depending on the circumstances and applicable law, an appropriate resolution may include continued monitoring, replacement, refund, or another remedy.

If tracking shows that a package was delivered but it cannot be located, first check the delivery location, household members, neighbors, building management, and the carrier. Contact both the carrier and Beddozy promptly if the package remains missing. A carrier’s delivery scan does not prevent us from reviewing the available evidence and determining appropriate next steps.

Contact Us

For shipping questions, contact us at support@beddozy.com.

Beddozy
8 Lê Lợi, Khu 1, Phú Quốc, An Giang 92516
Phone: +84 966 333 138